Are you accepting new patients in Newmarket?
Yes, we welcome new patients of all ages. Call us at (905) 853-9355 to book your first visit.
What should I bring to my first visit?
Please bring photo ID, your dental insurance details, a list of your medications and the completed new patient form. If you have recent X-rays or records from your previous dentist, bring them too.
Do you bill my dental insurance directly?
We do not bill your insurer directly. You pay at the time of your visit, and we submit the claim to your insurer for you so they can reimburse you. Before major treatment we can send a pre-estimate.
Do you accept the Canadian Dental Care Plan (CDCP)?
Please call us to ask whether we accept patients covered by the CDCP.
When can I reach you by phone?
Our phone line is open Monday to Thursday 7:00 a.m. to 7:00 p.m. and Friday 12:00 p.m. to 7:00 p.m. The office is open Monday to Thursday, 7:00 a.m. to 3:00 p.m.
What should I do in a dental emergency?
Call us at (905) 853-9355. Our phone line is open Monday to Thursday 7:00 a.m. to 7:00 p.m. and Friday 12:00 p.m. to 7:00 p.m. Callback requests are not for urgent problems.
When should my child first see a dentist?
The Canadian Dental Association recommends a first visit by age one or within six months of the first tooth. We see children and adults of all ages.
Do you offer sedation for nervous patients?
Minimal oral sedation (a calming medication taken by mouth) is available. Please call us to discuss whether it may suit you.
Can a dentist help with snoring?
Sometimes. Dr. Gray can examine your jaw, teeth and bite and talk with you about your options. If an oral appliance is right for you, Dr. Gray can have a custom one made for you. Call us at (905) 853-9355 to book a consultation.
What is the difference between snoring and sleep apnea?
Snoring is the sound of air moving through a narrowed airway. Obstructive sleep apnea is a sleep disorder in which the airway narrows or closes repeatedly during sleep. Only a doctor can diagnose sleep apnea, usually after a sleep study. Not everyone who snores has sleep apnea.
Do I need a sleep test before an oral appliance for sleep apnea?
Sleep apnea is diagnosed by a doctor, usually after a sleep study. If you already have results, bring them to your consultation. You can also call our office first to talk about your symptoms. After a consultation, an examination and testing, Dr. Gray tells you whether an oral appliance is right for you.
Is snoring only a problem for older adults?
No. Snoring can affect teenagers, adults and seniors. If you or your family notice it, mention it at your next check-up or call us.
Does insurance cover a snoring or sleep apnea appliance?
Coverage and documentation requirements depend on your plan. Please call us with your plan details. Before treatment we can send a pre-estimate to your insurer.
Do you offer dental implants?
Yes. Implant treatment starts with an exam and X-rays. Dr. Gray explains whether an implant suits you and what other options you have, such as a bridge or a denture.
Do you offer dental hygiene and teeth cleaning?
Yes. Our dental hygienists provide cleanings, gum care, fluoride and sealants for children and adults.
Is your office wheelchair accessible?
Yes. Our office at 17665 Leslie St, Unit 1 in Newmarket is barrier-free.
Where is your dental office in Newmarket?
We are at 17665 Leslie St, Unit 1, Newmarket, ON L3Y 3E3. The office is barrier-free. Use the directions link on this page to open the route in Google Maps.